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Section 8.7 Sources of Error

Suppose that instead of the average weight of penguins in Antarctica, you want to know the average weight of women in the city where you live. You can’t randomly choose a representative sample of women and weigh them.
A simple alternative would be "telephone sampling" -- that is, you could choose random numbers from the phone book, call and ask to speak to an adult woman, and ask how much she weighs. But telephone sampling has obvious problems.
For example, the sample is limited to people whose telephone numbers are listed, so it eliminates people without phones (who might be poorer than average) and people with unlisted numbers (who might be richer). Also, if you call home telephones during the day, you are less likely to sample people with jobs. And if you only sample the person who answers the phone, you are less likely to sample people who share a phone line.
If factors like income, employment, and household size are related to weight -- and it is plausible that they are -- the results of your survey would be affected one way or another. This problem is called sampling bias because it is a property of the sampling process.
This sampling process is also vulnerable to self-selection, which is a kind of sampling bias. Some people will refuse to answer the question, and if the tendency to refuse is related to weight, that would affect the results.
Finally, if you ask people how much they weigh, rather than weighing them, the results might not be accurate. Even helpful respondents might round up or down if they are uncomfortable with their actual weight. And not all respondents are helpful. These inaccuracies are examples of measurement error.
When you report an estimated quantity, it is useful to quantify variability due to sampling by reporting a standard error or a confidence interval. But remember that this variability is only one source of error, and often it is not the biggest.